What Inspired Us
Loved Ones Home Care was founded to address the community's deep need for exceptional in-home care for the elderly. Driven by our team's passion for healthcare and personal experiences caring for loved ones, we established a service that exceeds the ordinary.
About Us
Loved Ones Home Care, based in Marietta, Ohio, is dedicated to providing luxury elderly care services to our local community. Our mission is to ensure that our clients receive the highest standard of care while allowing them to maintain their independence in the comfort of their own homes. What sets us apart is our commitment to giving back to the community that has supported us. Our team of trained caregivers is passionate about their work and treats each client with the compassion and respect they deserve. We believe in creating a supportive and nurturing environment not just for our clients, but also for their families. At Loved Ones Home Care, we understand the importance of trust, and we work diligently to earn it every day through our professional and personalized services.
Most Rewarding Aspect
The most rewarding aspect of our mission is seeing the satisfaction of our clients, the positive impact we have on the community, and delivering exceptional care that promotes independence and well-being.
Consistent Mission Delivery
Our mission is achieved consistently by valuing client feedback, implementing strict quality control, and conducting regular service evaluations. Our dedication to excellence motivates us to constantly enhance our work and surpass expectations.
Meet the Founder
Madi English Gutierrez is the Owner and Administrator of Loved Ones Home Care. She founded the agency with a mission to bring reliable, compassionate, one-on-one care to seniors across Ohio and West Virginia. As a certified STNA, Madi stays closely involved in every part of client care — from caregiver coordination and quality assurance to hands-on support when needed. She builds strong relationships with families and ensures every client receives personalized, dependable care they can trust.
Madi English, a 23-year-old professional, possesses three years of experience in the travel agency industry, particularly in staffing nursing facilities, in addition to two years of experience in personal home care. Ms. English has also completed two years of study at Hocking College and has graduated from Spruces' West Virginia real estate school. She is a third-generation businesswoman in the English family; her grandmother, Donna English, previously owned Marietta's Busy Bee restaurant, and her mother, Jessica English, currently manages Jessica's Cleaning Services. Ms. English is very passionate about this field of work. Her five years as a State Tested Nursing Assistant (STNA) opened her eyes to the fact that not everyone shares her commitment to providing compassionate and genuine care. By starting her own business, she aims to build a team that shares her values and to ensure that seniors receive the respectful and loving care they truly deserve.
Meet Our Registered Nurse Clinical Supervisor
Gina Hesson, RN, serves as our Registered Nurse Clinical Supervisor. With over six years of experience in home health, long-term care, and skilled nursing, Gina provides expert clinical oversight for all clients. She performs in-home assessments, creates individualized RN care plans, and supports caregivers with the clinical guidance they need to keep clients safe and comfortable.
Beyond her clinical skills, Gina is genuinely personable and easy to connect with. She takes her time with clients, loves to talk and listen, and truly enjoys building relationships with the seniors she cares for. Gina has a deep compassion for the elderly, strong communication skills, and a warm, down-to-earth personality that puts families at ease. Her commitment to treating every client like family makes her a perfect fit for our team.
Experience the Loved Ones Difference
Contact us today to learn how our compassionate care services can improve the lives of your loved ones.